[Resolved] Cinepolis India — extra amount charged for tickets. | |||||
I had booked 3 tickets for humble politician nograj on 14th january, 2018 at fun cinemas sigma mall bengaluru through the cinepolis website and i was charged rs.705/- whereas i should have been charged rs.585/- according to the given information. I want to know how i was charged rs.120. Please look into this matter. My booking number is 1715817. My email id is [protected]@gmail.com. Anil chopra. Was this information helpful? | |||||
Feb 23, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Jan 15, 2018 Cinepolis India Customer Care's response Hi Anil Chopra.Sorry for the inconvenience. Kindly share your contact number at [protected]@cinepolis.com with your ticket number (18578) in the subject line so that our team can assist you. Regards Team Cinépolis Verified Support Jan 23, 2018 Cinepolis India Customer Care's response Hi Anil Chopra.We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards Team Cinépolis. | |||||
 5 Comments | |||||
Comments
May I know how long will it take to solve the issue? It is being two days now. Kindly refund asap.
Cinepolis India Customer Care's response, Jan 28, 2018
Verified Support
Hi Arnab,
We completely understand your concern and would like to assure you that we are here to make sure your issue is resolved as soon as possible. We are closely following up with the concerned team for the relevant updates. We will write back to you as soon as we have an update.
Regards
Team Cinépolis
We completely understand your concern and would like to assure you that we are here to make sure your issue is resolved as soon as possible. We are closely following up with the concerned team for the relevant updates. We will write back to you as soon as we have an update.
Regards
Team Cinépolis
Cinepolis India Customer Care's response, Jan 28, 2018
Verified Support
Hi Shalini,
We completely understand your concern and would like to assure you that we are here to make sure your issue is resolved as soon as possible. We are closely following up with the concerned team for the relevant updates. We will write back to you as soon as we have an update.
Regards
Team Cinépolis
We completely understand your concern and would like to assure you that we are here to make sure your issue is resolved as soon as possible. We are closely following up with the concerned team for the relevant updates. We will write back to you as soon as we have an update.
Regards
Team Cinépolis
Will be waiting for a steady response. Make it asap. Thanks
May I know what is the update?
What is the update?? Will it take a decade yo solve tbe problem?
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We apologize for the hassle. We're actively working on your concern and we will get in touch with you shortly regarding the same.
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Team Cinépolis