[Resolved] Cinepolis India — money debited but i neither got tickets nor any confirmation | |
Hello, i made a payment for tomorrow's movie show at tdi mall, in chandigarh sector 17 using your website but once i made the payment using my netbanking, the money got deducted, but i didn't get any tickets in my email, nor did i get an confirmation. My transaction id is avenues[protected] My registered phone is [protected] and email id is ronitchugh. [protected]@gmail.com Kindly refund my money as the seats are not booked. Regards Ronit Was this information helpful? | |
Mar 30, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Feb 26, 2018 Cinepolis India Customer Care's response Dear Ronit Chugh, We are sorry to know about the experience you had. We're actively working on your concern, please be assured that we'll get in touch with you soon regarding the same. Regards, Team Cinépolis | |
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