[Resolved] Cinepolis India — money deducted but ticket not booked
A4, Press Enclave Marg, Saket District Centre, District Centre, Sector 6, Saket, New Delhi, Delhi 110017, New Delhi, Delhi, India
AnAnand Madupu on Jul 24, 2019
Today i. E., 24.07.2019 i had booked 3 tickets for the movie the lion king 3d (Hindi) at cinepolis website for show on 25th july 2019 at 8:00 p. M.
The amount (Rs.495) has been debited from my account but i did not receive any ticket booking confirmation by sms or by email and not even on the cinepolis website. Please rectify this issue and confirm my booking through smc and email at the earlier. Or refund the entire amount to my account at the earliest.
Complaint marked as Resolved Sep 2, 2019
[Jul 24, 2019] Cinepolis India customer support has been notified about the posted complaint.
Verified SupportCinepolis India Customer Care's response, Jul 25, 2019
Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com with your ticket number ( 80597 ) in the subject line so that our team can assist you.
Verified SupportCinepolis India Customer Care's response, Aug 02, 2019
We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.
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