[Resolved] Cinepolis India — money got debited without delivering the tickets at cinepolis app

Kolanu chaitanya

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Please refer the subject and do the needful, i have booked 2 tickets for padamat today i. E 27jan18 18:14:06, amount 360rs was deducted without delivering the tickets, this was done through cinepolis app

The transaction reference no is[protected].
Please refund the amount asap

Name: kolanu krishna moksha
Email:kolanu. [protected]@gmail.com
Phno:[protected]

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Feb 28, 2018

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2018

Cinepolis India Customer Care's response Hi Mr.Chaitanya,

Could you please re-confirm if you have received a confirmation email from [protected]@Cinepolis.com on your registered email ID? Please check your spam folder as well.

Regards
Team Cinépolis