[Resolved] Cinepolis India — Not received any message of ticket

Santosh1234sharmaSs

from Thane, Maharashtra

Mar 27, 2022

Address:

Thane vivana mall

I have booked my ticket on cinepolis website but not received any messages of tickets and my money got debited . So can you please refund my money

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Apr 30, 2022

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2022

Cinepolis India Customer Care's response Dear Santosh,

Could you please confirm if you have received a confirmation email from [protected]@cinepolis.in on your registered email ID? Please check your spam folder and do let us know in case if you have noted down the booking ID from the screen as well.

Regards
Team Cinépolis

Mar 28, 2022

Updated by Santosh1234sharmaSs Sir I have recipes this message from cinepolis side

Mar 28, 2022

Updated by Santosh1234sharmaSs I think booking I'd is 1299000

Verified Support

Mar 30, 2022

Cinepolis India Customer Care's response Dear Santosh,

We would like to inform you that your amount has been refunded and the same will reflect in your account within 5 to 7 working days. Feel free to contact us in case you need any further assistance.

Regards
Team Cinépolis