[Resolved]  Cinepolis India — Payment done but didn't receive ticket

Address:Hubli

I had booked tickets for a movie called KANTARA in Cinepolis hubli through Cinepolis app, payment was done and money was debited but dint receive ticket confirmation nor its showing in my tickets section.
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Oct 29, 2022
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2022
Cinepolis India Customer Care's response
Hi Navneet,

Thanks for writing in. Apologies! please let us know your contact no. so that we can assist you further.

Regards,
Team Cinepolis
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I have booked my ticket for OMG 2 movie today..payment done but ticket not issued to me by cinepolis..this is my order id..[protected].kindly do needful

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