[Resolved] Cinepolis India — Payment made but tickets not issued

[Resolved] Cinepolis India — Payment made but tickets not issued

M Malvika mishra9 from LUCKNOW, Uttar Pradesh Apr 16, 2022 Apr 21, 2022 This thread was updated on Apr 21, 2022

I have booked 3 tickets for RRR at cinepolis India one awadh centre mall lucknow for 16/4/22 for 2:40 pm show for which payment is made but tickets not booked. Please either book the tickets or initiate the refund. I am enclosing screenshot of payment +1 photos Was this information helpful? No (0) Yes (2)
Apr 20, 2022 Complaint marked as Resolved I recieved the refund of my payment in my bank account within 3-4 days. Cinepolis India customer support has been notified about the posted complaint. Verified Support Apr 18, 2022 Cinepolis India Customer Care's response Dear Malvika, Could you please confirm if you have received a confirmation email from [protected]@cinepolis.in on your registered email ID? Please check your spam folder and do let us know in case if you have noted down the booking ID from the screen as well. Regards Team Cinépolis Apr 18, 2022 Updated by Malvika mishra9 No I haven't received any mail regarding the issue Verified Support Apr 21, 2022 Cinepolis India Customer Care's response Dear Malvika, Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (153003) in the subject line so that our team can assist you. Regards, Team Cinépolis
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