[Resolved] Cinepolis India — refund yet not done | |||
On 9 aug i was at cinepolis ashima bhopal madhay pradesh 462046 at 11 pm and i made a payment on your device via google pay and i was sucessfull bit your device show the popup of time out and my money got stuck. Then after this i told all this mater to your manager and till now he is saying that sir i have filled an complaint and i will tell u about the progress So plss refund my money back Was this information helpful? | |||
Dec 31, 2019 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Nov 17, 2019 Cinepolis India Customer Care's response Dear Customer (sorc 41), Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (92798) in the subject line so that our team can assist you. Regards, Team Cinépolis Verified Support Nov 22, 2019 Cinepolis India Customer Care's response Dear Customer (sorc 41), Thanks for sharing the details with us. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it. Regards Team Cinépolis Verified Support Nov 30, 2019 Cinepolis India Customer Care's response Dear Customer (sorc 41), We would like to inform you that your amount has been refunded and the same will reflect in your account within 5 to 7 working days. Feel free to contact us in case you need any further assistance. Regards, Team Cinépolis | |||
 2 Comments | |||
Comments
Always cleaning in process. They don't start shows on time. This is third time when i am facing this issue. Poor and rediculous service. They done value the time of their customers. They should improve there quality
Cinepolis India Customer Care's response, Dec 4, 2019
Verified Support
Dear Megha,
Thank you for sharing your valuable feedback. We have duly noted down your remarks and will share the same with our concerned team.
Regards,
Team Cinépolis
Thank you for sharing your valuable feedback. We have duly noted down your remarks and will share the same with our concerned team.
Regards,
Team Cinépolis
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+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
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Sorry for the inconvenience. Kindly share the following information at support@cinepolis.com with your ticket number (93394) in the subject line so that our team can assist you.
Contact number:
Email ID:
Cinema location:
Regards,
Team Cinépolis
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinépolis