[Resolved] Cinepolis India — Regarding cinema tickets | |||||
Dear concern, I need your help. I had booked 5 movie tickets for baahubali conclusion for fun republic, lucknow via cinepolis through paytm at 6:11 pm on 6/may/17. Amount of 995 rs debited from my account however tickets were not booked. I contacted paytm for the issue. I was told that transaction against order id - 54832 of rs.985.90 is successful from their end and asked me to contact cinepolis for the same. I tried many times to call on your contact number [protected] but the call was not answered. Kindly do the needfull. Name: dr arun prakash srivastava My email id: [protected]@gmail.com Mobile no.: [protected] Was this information helpful? | |||||
Jun 25, 2017 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support May 25, 2017 Cinepolis India Customer Care's response Hi Arun Prakash Srivastava, We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon. Regards, Team Cinepolis. | |||||
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3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
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I tried booking 7 tickets (Seats from 5 - 11) yesterday night for : Bahubali 2 for 4th June 15:50 @Cinepolis, Meenakshi Mall, Bangalore, using http://www.cinepolisindia.com.
Amount is deducted but the ticket confirmation is not received.
Pls issue tickets
Sorry for the inconvenience. Kindly share your contact number and Email ID at support@cinepolis.com so that our team can assist you.
Regards,
Team Cinepolis.
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinepolis.