[Resolved] Cinepolis India — ticket booked once but money debited twice | |
I have booked 5 ticket on 22nd oct 2017 for 'secret superstar' movie for 16:45 show at cinepolis crm mall shahdara through cinepolis website. There are three debits of rs 1596.00 and one credit of rs. 1596.00 in my hdfc account. Please note that i have contacted hdfc bank and they have told to contact cinepolis for refund. Please find the copy of statement and ticket booked for your further reference. Kindly contact and refund the amount. Regards, Sandeep Was this information helpful? | |
Dec 7, 2017 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Nov 06, 2017 Cinepolis India Customer Care's response Hi Sandeep Vig, Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (14449) in the subject line so that we can get in touch with you and assist you further. Regards, Team Cinepolis | |
 2 Comments | |
Comments
I haven't received reward points based on my transition of ₹300 done on 7th November, 2017 from magnet mall, bhandup
Cinepolis India Customer Care's response, Nov 15, 2017
Verified Support
Cinepolis India Customer Care's response, Nov 23, 2017
Verified Support
Dear Rahuldk,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinepolis.
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinepolis.
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"THOR : RAGNAROK". I have got the confirmation sms in my mobile ([protected])
but I am unable to download the M ticket. Also I haven't got any confirmation
email in my mail id that I mentioned at the time of booking
([protected]@gmail.com).
We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon.
Regards,
Team Cinepolis.