[Resolved]  Cinepolis India — unable to redeem club points

Unable to redeem my club cinepolis points to book tickets for the movie. I got a message that you can redeem your points to get offer on next movie. but i was unable to redeem any points for the movie. How to redeem the points i have in my account. I have tried several times to redeem, but in your club cinepolis website, there is no option to redeem the points for tickets.
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Aug 16, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2018
Cinepolis India Customer Care's response
Dear Mugunthan Elangovan,

Thanks a lot for reaching out to us! Please note that you can redeem the Club Cinépolis points through our website/app and at the Box Office. While booking tickets via the website, you'll find Club Cinépolis option on the payment page. Click on the Club Cinépolis box and then proceed with the details to redeem your points. Do let us know in case you are unable to redeem the points, we'll be glad to assist you.

Website: http://www.cinepolisindia.com/

Regards,
Team Cinepolis
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