Citibank — dispute for call, skimming and fraud transaction

Dear sir,
On 17 November 2019, I received a fraud call from mobile no. [protected] for PAYTM KYC update.
He asked me for 1 Rs. Transfer from my citi bank credit card to my PAYTM wallet. I transferred and he hold my mobile for approx. 5 minutes. In these 5 minute he hacked my mobile and transferred the approx. 250000 rs. Amount from my credit card.
Approx. 200000 rs. Amount he directly transferred to some unknown accounts and 60000 rs. He transferred in my PAYTM wallet and from my PAYTM wallet to some unknown PAYTM accounts.
Please find the following details of fraud transaction.
Citi bank transaction details:
Date Description Amount
17/11/2019
PAYTM.COM/PAYTMWALLET IN 1.0
17/11/2019
PAYTM.COM/PAYTMWALLET IN 20000.0
17/11/2019
PAYTM.COM/PAYTMWALLET IN 20000.0
17/11/2019
PAYTM.COM/PAYTMWALLET IN 20000.0
17/11/2019
Paytm*NOBROKER TECHNOL Bangalore IN 49491.01
17/11/2019
NEARBUY INDIA PVT LTD NOIDA IN 50000.0
17/11/2019
NOBROKER TECHNOLOGIES WWW.NOBROKER.IN 49491.01
17/11/2019
NOBROKER TECHNOLOGIES WWW.NOBROKER.IN 49490.0


PAYTM transactions:
Date Activity Source/Destination Wallet Txn ID Debit Credit Status
17/11/2019 14:54 Transferred to bank Order #P2BOTP_B7F56E[protected]F [protected] 850.5 SUCCESS
17/11/2019 14:48 Transferred to bank Order #P2BOTP_DBBEDDB1EA31E8DB [protected] 8400 SUCCESS
17/11/2019 14:44 Transferred to bank Order #P2BOTP_65796C3182428D2F [protected] 8400 SUCCESS
17/11/2019 14:42 Transferred to bank Order #P2BOTP_FB9A6C9E5EAABB48 [protected] 19950 SUCCESS
17/11/2019 14:41 Transferred to bank Order #P2BOTP_0CDC1222E5DCC306 [protected] 21000 SUCCESS
17/11/2019 14:37 Added to wallet Paytm Order #[protected] [protected] 20000 SUCCESS
17/11/2019 14:37 Added to wallet Paytm Order #[protected] [protected] 20000 SUCCESS
17/11/2019 14:36 Transferred to bank Order #P2BOTP_2CC86AA194679D32 [protected] 2100 SUCCESS
17/11/2019 14:34 Added to wallet Paytm Order #[protected] [protected] 20000 SUCCESS
17/11/2019 13:40 Added to wallet Paytm Order #[protected] [protected] 1 SUCCESS
17/11/2019 13:37 Added to wallet Paytm Order #[protected] [protected] 1 SUCCESS

I immediately complained in the citi bank and PAYTM. They both are investigating the transactions.
Now they are asking for the Police FIR copy for the further investigation.
Kindly help me in this matter and accept my complained.

Regards,
Pankaj kumar Jindal.