Citrus Pay — Mobile recharge failed | |||||
I tried to recharge my AIRTEL prepaid phone for a internet pack amount of rs.197. The transaction was v failed but the money has been debited from my account via Curtis pay. My mobile number is [protected]. The transaction happened at approximately 6.10pm on 4th Jan 2016. The following is the message that I got from AIRTEL. Your airtel mobile recharge for number [protected] and txn id[protected] has failed. Click on the following link to try again. https://goo.gl/ukCKvq. Kindly look into this issue and send my money back. To contact: [protected]@gmail. Com Was this information helpful? | |||||
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Citrus Payment Solutions customer support has been notified about the posted complaint. | |||||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Please note that transaction: [protected] for 197 INR has failed & has been refunded from our end on 4th Jan. The same would reflect in your account within 72 hours.
Request you to check your account as per the time frame mentioned. In case the amount does not reflects in your account within the time frame, please send us the bank statement from the date of transaction till date at [protected]@citruspay.com for further investigation.
Regards,
Deb's D