Citrus Pay — Non-credit of data recharge on mobile no.[protected]

Address:Kolkata, West Bengal, 700039
Website:Vodafone

I have recharged 2g/6 gb data for my mobile no.[protected] through rechargeitnow at about 11.35 am on 25.06.206. the payment of rs.591.00 was made through citrus pay using sbi card. surprisingly, the amount has been charged to my card account but data has not been credited to my mobile number till now.
I would, therefore, request you to refund me the amount of rs.591.00 by credit to my card account immediately.
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Citrus Payment Solutions customer support has been notified about the posted complaint.
Jun 28, 2016
Updated by Shyamali50
I am yet to receive any information regarding refund. Kindly expedite.
Jul 09, 2016
Updated by Shyamali50
Why I amt getting any response from you.
Complaint comments 

Comments

Dear Shyam,

We would like to inform you that the transaction CTX[protected] for 591 INR is successful at our end and also the funds for the same has been remitted to the merchant.

In case of any issue or details regarding the transaction, we request you to get in touch with the merchant "Rechageitnow" for the same.

Regards,
Udit R
Citrus Support Team
Dear Customer,

We would love to get in touch with you and address the issue, request you to please mail us your issue and contact or card details at [protected]@sbicard.com to enable us to address your concern on priority.

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