[Resolved]  Citrus Payment Solutions — about payment not made to the charotar gas sahakari mandali ltd v v nagar

Address:Anand, Gujarat, 388001
Website:www.bobibanking.com

Pi would like to inform you that the following payment made by me on[protected] through internet banking. Unfortunately payment cut from my account but it hasen't made..
Bank of baroda
Details of payment made to citrus payment gateway
Payee name : citrus payment gateway
Payment information
Payment amount : 574.00
Payment date : 29/08/17
Debit account id : [protected]
Credit account id : [protected]
Credit bank id : 012
Credit branch id : 0414
Payment status : paymentrequest successful
Other information
Payee type :
Payment no : 00001
Payment remarks : [protected]
Consumer code : [protected]
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Nov 30, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Complaint comments 

Comments

Dear sir,

i have sent payment through net babking corporation bank tehta.

But payment not received due to server error. The amount has debited from the account.

Reference no d[protected]
so i request to you please clear the amount and inform
me as soon as possible.
Mk Bobby's reply, Sep 11, 2017
Dear sir,

i have sent payment through net banking corporation bank tehta saren

but payment not received due to server error. The amount has debited from the account.

Date-07.09.2017
particuler -cn20170907076185548 0 marchant name
amount-4511.80

so i request to you please clear the amount and inform
me as soon as possible.

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