[Resolved]  Citrus Payment Solutions — about payment of d.el.ed

Sir,

I have made my payment for d.el.ed course for untrained teachers on 13.09.2017 at 10:41 am.
The amount ₹4545 had been deducted from my account but the application status is still showing payment not made.
As a result my principal is unable to verify and confirm my admission.
My reference no is D[protected]
Udise : [protected]

Payment paid by server 2
POS[protected] at EAZYPAY ICICI BANK LTD txn#[protected].

Please fix this problem as quickly as possible.

Muazzama Khatoon
Purnia
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Oct 21, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Complaint comments 

Comments

Dear Sir
We have made an payment of Rs. 260/- vide neft no.[protected] towards add airtel wallet for bill payment but citrus not credit amount in my airtel wallet a/c.

Kindly take necessary action & confirm
Citrus Payment Solutions Customer Care's response, Sep 19, 2017
Verified Support
Hi,

We would like to inform you that the TXN 023819248564320 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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