[Resolved] Citrus Payment Solutions — account deactivation | |||
Some fraudsters stole my phone and opened citrus payment wallet with my credentials. No has been done with it. I have been pursuing citrus payment solutions to deactivate my account. Email id associated with the wallet: [protected]@gmail.com Mobile number: [protected] They are not closing my citrus account. I request citrus payment solutions to close my account today itself. Was this information helpful? | |||
Aug 10, 2018 Complaint marked as Resolved They have started working on the issue Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Aug 08, 2018 Citrus Payment Solutions Customer Care's response Dear Sounak, We would like to inform you that, the mobile number [protected] is linked and verified with the email id "[protected]@grofers.com" is auto-generated by Grofers. Once you make any transaction with Grofers, your auto id gets generated with your mobile number to access the grofers account for future reference. Further, the email id "[protected]@gmail.com" is not registered on Citrus. We would also like to inform you that we cannot un-verify or change the registered email id . However, we can delete the account linked with the mobile number. If you wish to delete your account, then please reply with your confirmation. Things to consider - 1. Withdraw/transfer the amount from your wallet, if any, before sending the confirmation. 2. You will not be able to view your previous account statement or transaction details post account deletion. 3. The account will be deleted within 2 working days. Appreciate your understanding in this matter. Thanks and Regards, Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Today I made nios deled payment for online 2year admission fees of rs 6010 (six thousand ten rupees only) but it appears payment not made enrollment no is [protected] and internet banking ref no is [protected]GAEDDRHY5 PLEASE see the matter as soon as posible because the last dt for addmission is today.
thank you.