[Resolved]  Citrus Payment Solutions — account debit of rupees 1162

Address:Rupsa Mansion Andul Near Rajlaxmi Sasan Andul Mouri, Howrah, West Bengal, 711302

This to inform you that today from my uco bank account, rupees 1162 has been debited for which i didn't receive the desired movie ticket. My phone number is [protected] and email id is [protected]@gmail.com. Kindly arrange to refund the said amount as soon as possible. Transaction number-p[protected], dated 18/4/19
Thanking you
Atanu banerjee
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May 25, 2019
Complaint marked as Resolved 
Verified Support
Apr 20, 2019
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards
Citrus Support Team
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