[Resolved] Citrus Payment Solutions — amount debited but not transaction done | |||
I make a payment of 2400/- for comedk exam by citrus payment gateway by hdfc via net banking the amount is debited but the transaction is failed please refund my amount Contact no:[protected] Email. Id :[protected]@gmail.com [protected]@gmail.com Bank name :hdfc Site name:citrus foundation via net banking Thanks for paying rs.2, 427.14 from a/c xxxx0813 to citruserafoundationi via netbanking. Call [protected] if txn not done by you Was this information helpful? | |||
Feb 23, 2019 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jan 23, 2019 Citrus Payment Solutions Customer Care's response Dear Manjusree, Greetings from Citrus! We regret the inconvenience caused. Your transaction id OL[protected] processed on 19/01/2019 for Rs.2427.14/- was a failed transaction. The amount has been refunded to your source account on 21/01/2019 and shall reflect into your account within 3 to 5 working days (excluding Saturday, Sunday and bank holiday). Regards, Team Citrus | |||
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