[Resolved]  Citrus Payment Solutions — amount debited from bank account and not credited at (ghmc hyd) account

Address:hyderabad

Hi iam harsha, my email id is [protected]@gmail.com,

I have made the transaction of rs.1918/- from citrus payment gateway in ghmc hyderabad website. I have paid it using upi option in citrus payment gateway. When i paid the money from my upi account and money has detucted. I got "payment processing failed please try again". When will my money come back or reflcted to ghmc hyderabad account
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May 24, 2020
Complaint marked as Resolved 
Verified Support
Apr 21, 2020
Citrus Payment Solutions Customer Care's response
Hi Harsha,

We regret the inconvenience caused.

As checked, this is a failed transaction via merchant transaction id C112996604920200419221540 and source transaction id UPI[protected]. If any amount is debited it will automatically gets refunded to your source account within 5-7 working.

Regards,
Team Citrus
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