[Resolved]  Citrus Payment Solutions — amount deducted but application status not updated

Address:844507

Dear sir

I made payment on dled. Nois.ac.in for registration of diploma in elementary
Teaching course.

There is payment option through online so used my vijaya bank netbanking
Account to make payment.

Rs.4510 were debited from my account but application status is showing
Payment not made.

My nios ref no: d[protected]

In my application form they were saying to made same payment again but what
About my already deducted balance.

We have enclosed the bank statement and nios payment status.

So please refund the same amount in my account.

Thanks & regard’s

Aman kumar

Mobile no: - [protected]

Email: [protected]@gmail.com
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Nov 5, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Sep 29, 2017
Updated by Aman Singh Chandel (Raushan)
please sir, please response.
Verified Support
Sep 29, 2017
Citrus Payment Solutions Customer Care's response
Dear Customer,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Oct 05, 2017
Updated by Aman Singh Chandel (Raushan)
transaction no- S79997346
PHONE- [protected]
Oct 11, 2017
Updated by Aman Singh Chandel (Raushan)
CITRUS BANK REFERENCE NO- [protected]
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