Citrus Payment Solutions — amount deducted but transaction failed
Pprasad kher on Mar 30, 2020
I have used citrus gateway for the online payment of my LPG HP Gas through UPI mode on 21st of March the amount was deducted from account but transaction failed and hence amount not transferred to HP gas agency. I have raised the dispute on my Google pay app(used for transaction) from which I came to know that to resolve this issue with quick response it's helpful if I convey the same message to you(Merchant).
UPI Transaction ID[protected]
Also attaching the transaction receipt for your reference.
Hope for quick response.
Verified SupportCitrus Payment Solutions Customer Care's response Mar 31, 2020
Auto refund for the said transaction has been initiated from our end and the shame shall reflect in your account within 3 to 5 working days. Let us know for any other assistance.
|2 Comments Updated:||ShareTweet|