[Resolved] Citrus Payment Solutions — amount deducted in upi while doing upi payment in citrus pay sundirect | |||
I have done the sun direct top up for 100 using citrus pay upi, when i entered upi id, i got the link to pay the amount using citrus upi pay. After doing the transaction using that link, the amount got deducted in my bank account and transaction failed in citrus. I have transaction id as well. Upi transaction id[protected] To [protected]@axisbank. Amoun is 100. Please refund my amount Was this information helpful? | |||
Aug 13, 2019 Complaint marked as Resolved Verified Support Jul 06, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team Verified Support Jul 09, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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