[Resolved] Citrus Payment Solutions — amount stuck | |
I have made transaction on 21 june 2019 for inr 1000 for account opening with kotak mahindra. I got the transaction sms it is successful. The amount is not yet credited in kotak mahindra account. The payment was made from sbi debit card ending wìth 3990. The transaction id[protected]. For my own money i need to approach pillar to post. The details sent on email address too. The citrus number not working. Was this information helpful? | |
Aug 19, 2019 Complaint marked as Resolved After fought with bank amount credited Verified Support Jun 24, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Post your Comment