[Resolved]  Citrus Payment Solutions — application for cancellation of enrollment and fee refund in my account

Address:232105

Subject: application for cancellation of
Enrollment and fee refund.
Honourable sir,
Most humbly and with prior respect, i would like to state that i, garima mishra d/o prabhakar mishra has enrolled in the d. El. Ed program affiliated to the nios.
Sir, my enrollment number is [protected] and the reference number is d[protected].
As i have left the school i was teaching in, so would not be able to continue with the program.
I therefore request you sir, kindly to cancel my enrollment in the program and make the refund if possible.
Hoping you to consider my case and to do the best possible in favour of my betterment.
I shall be highly grateful to you.
Thanking you,
Your
Enrol no. [protected] ref no.
D[protected]
Name garima mishra
M/name mamta mishra
F/name prabhakar mishra
Address: vill dhanapurpost dhanapurdist
Chandauliuttar pradesh
(Up) chandauli
District: chandauli
State: uttar pradesh (Up)
Udise: [protected]
Was this information helpful?
No (0)
Yes (0)
Apr 25, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2018
Citrus Payment Solutions Customer Care's response
Hi Pankaj,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Mar 14, 2018
Updated by Pankaj.rastogi1000
My debit no is 519619xxxxxx2269 card holder name is pankaj rastogi and email id is Pankaj.[protected]@gmail.com and mo no [protected]
Massage on mobile is
Thank you for using your SBI Debit Card 519XX2269 for a purchase worth Rs4553.1 on POS 80000580 at nios Citrus txn#[protected].
Date and time 29/09/17 12:59AM
Mar 15, 2018
Updated by Pankaj.rastogi1000
Please refund my balance in my account
Mar 17, 2018
Updated by Pankaj.rastogi1000
Please take action on this complaint
Mar 22, 2018
Updated by Pankaj.rastogi1000
Please take action sir
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information