[Resolved] Citrus Payment Solutions — bajaj allianz payment not received at the end
Sir i have made a payment of 50000 rupees to bajaj alliance life insurance through your link for policy number[protected] today.
Amount have been debited from my account but not received at bajaj allianze website.
I have also not received any refund till now. Custom are care of bajajlife told me that no amount had been received at hi end
Please refund my amount as soon as possible so that i can pay it again.
Statement of bank is attached
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Apr 12, 2018Complaint marked as Resolved
[Mar 10, 2018] Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified SupportCitrus Payment Solutions Customer Care's response Mar 11, 2018 Hi,
Your payment via TXN id [protected] is failed. We have not received any funds for the same at our end. Banks generally take 7 to 10 working days (Excluding Saturday, Sunday and bank holiday) to refund the amount back to the customer's source account. We appreciate your patience in the interim.
Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Citrus Support Team