[Resolved]  Citrus Payment Solutions — balance deducted but yet not completed

Sir i am depositing money in my kotak mahindra banks account and i use my net banking of state bank of india for making this transaction. My transaction is about to complete but it was failed but my balance has been deducted from my account but not credited in another account. I check my account again and again but the deposits has not seen yet. I only have transaction id only igacdbple1 amount is 3000. Pls fix it as soon as possible.
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Nov 13, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2017
Citrus Payment Solutions Customer Care's response
Dear Customer,

We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant with Merchant Txn Id - MB811P[protected] in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
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