[Resolved] Citrus Payment Solutions — citrus payment-fraudulent transactions | |||
Hi Citrus Payment Team, Fraudulent payment got debited from my debit card with following transactions. I request you to hold them and get back the money received. Amount got debited on 2nd July 2019 with the following ids OTHPG 262446, OTHPG 263566. Two payments of each 24999 got deducted. Amount got deducted from SBI debit card on july afternoon at 2:00pm. Account: SBI Account City: Rajahmundry State: Andhra Pradesh Was this information helpful? | |||
Aug 23, 2019 Complaint marked as Resolved Verified Support Jul 08, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team Verified Support Jul 10, 2019 Citrus Payment Solutions Customer Care's response Hi, We'd request you to keep following on the same email and our team shall surely get back to you with an update on this. Regards, Team Citrus. | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team