[Resolved] Citrus Payment Solutions — citrus payment solutions payment deducted from my bank twice for jipmer but still application not successful | |||
I was trying to make payment for jipmer mbbs admission test 2018 thru citrus pay on 25.3.2018. Payment deducted from my axis bank net banking via citrus, payment was successful but it failed to credit to jipmer and still not updated in jipmer application form. The details are inb/[protected]/citrus payment solutions p. Please review and reverse rs.1513/28 to my axis bank bank account at the earliest. Regards Ajay deo Was this information helpful? | |||
May 3, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Mar 26, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team Verified Support Mar 27, 2018 Citrus Payment Solutions Customer Care's response Hi, We are still unable to trace any transaction with the provided details. Your details are being auto protected. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||
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