[Resolved] Citrus Payment Solutions — citrus payment solutions recharge to sundirect | |||
I hav recharged 6 months pack for sundirect (1131) through google pay. The money has been deducted fro my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action to get my sundirect get recharged as early as possible Was this information helpful? | |||
May 12, 2019 Complaint marked as Resolved Amount got reverted to my account on MAy 10th Verified Support May 10, 2019 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case the transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Regards, Citrus Support Team | |||
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