[Resolved] Citrus Payment Solutions — complaining about electricity bill | |||
Dear sir/madam I am mounisha paid tsspdcl electricity bill for the month of november 2019 on 20 november 2019 through my airtel app an amount of rs.1989 but, i didn't received any information from electricity department, but i received a message form my airtel app as you have made a payment of apcpdclob for[protected] of rs. 1989.00 from wallet with transaction id [protected] and has been debited from my airtel wallet Was this information helpful? | |||
Nov 25, 2019 Complaint marked as Resolved Verified Support Nov 21, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Post your Comment