[Resolved] Citrus Payment Solutions — complaint regarding dth sun direct recharge | |||
I have recharged rupees 2199 on 5/05/2019 through phonepe and the amount is been debited from my account by citruspay. Now the problem is the even after 2 days amount which was debited from my account is not credited to my sundirect customer account. So, please find a solution regarding this issue or else return back the amount that is been debited from me as soon as possible Was this information helpful? | |||
Jun 12, 2019 Complaint marked as Resolved Verified Support May 08, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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