Citrus Payment Solutions — deduct money my axis bank saving account | |||
R/sir, I would like to inform you that, my policy name is super cashgain gold. And policy number is -[protected]. On dated 08.05.2018. I am give the yearly premium amount 19874 rs. By citrus payment solution private limited. But payment receipt is not generate and pay debited my axis bank account. and also transaction statement attached below this application. And transaction reference number is [protected]. And pdf statement open password is sand[protected]. So, therefore i request you do needfulwork as early as possible. Regards Sandeep kumar Mobile no -[protected] Was this information helpful? | |||
|
Citrus Payment Solutions customer support has been notified about the posted complaint. May 07, 2018 Arunraj Subramaniam's response Date of transaction happened 07/05/2018
May 07, 2018 Arunraj Subramaniam's response I didn't get any reply but how its was mark redolved
| |||
 2 Comments | |||
Comments
Please reject the transaction submitted through Citrus pay for the following details
Approval Code : T96259
Transaction Reference Number :[protected]
The above transaction was fraudulent by third party as he mentioned as SBI.
Pleas cancel the transaction
Thanks,
[protected]@gmail.com
[protected]
Approval Code : T96259
Transaction Reference Number :[protected]
The above transaction was fraudulent by third party as he mentioned as SBI.
Pleas cancel the transaction
Thanks,
[protected]@gmail.com
[protected]
Citrus Payment Solutions Customer Care's response, May 16, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
I would like to inform you that, my policy name is SUPER CASHGAIN GOLD. And policy number is -[protected]. Yesterday I am give the yearly premium amount 19874 Rs. By through net banking. But payment receipt is not generate and pay debited my axis bank account.
Please help me
Thank &Regards
Sandeep kumar
Mobile no [protected]
Your concern has already been addressed over the email sent by you under the case number 02844270. Revert to the same for any more help or support.
Regards,
Citrus Support Team