[Resolved] Citrus Payment Solutions — Failed transaction | |||||
Sir i have booked a ticket on essar travels in the name of s.deepa on 02 10 2016 using my SBI debit card. and the payment of Rs.300 has been detucted from my SBI AC. but the screen was shown trnsaction failure. and the payment was not got throuh to essar travels. plese refun my debited amount immediatly. thank oyou. essar_citrus txn no.[protected]. Was this information helpful? | |||||
Nov 5, 2016 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 Citrus Payment Solutions Customer Care's response Hi Murli, We would like to inform you that the transaction CTX[protected] for 300.00 INR is successful at our end and also the funds for the same has been remitted to the merchant. In case of any issue or details regarding the transaction, we request you to get in touch with the merchant "Essaar Travels" for the same. Regards, Citrus Support Team Verified Support Oct 05, 2016 Citrus Payment Solutions Customer Care's response Hey Murli, Would request you to mark us an email at [protected]@citruspay.com and the team will be able to assist you better. Regards, Citrus Support Team | |||||
 1 Comment | |||||
Comments
I'm Nayana Priyadarsiny, I was doing online purchase through voonik on 28/09/2016 qith net banking the amount was deducted through citrus but the order was not received. The transaction is CITRUSPAY-[protected]-CLIENTCODE. 6044 has been deducted. I want my money to be refunded as soon as possible
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