[Resolved] Citrus Payment Solutions — GHMC property tax via Citrus not processed

yerrasatish4

Address:

Hyderabad

I paid my property tax via GHMC app via Google pay UPI ( citrus solutions)
Money got deducted from my Bank account but it is still showing as due in GHMC app.

Name : Y Satish Kumar
Amount paid : Rs 18, 622
Date of transaction: 3/11/2020
UPI Transaction ID : UPI[protected].
Bank : ICICI Bank

Attaching the google pay transaction screenshot for your reference

Please do the needful and correct in the system.

+1 photos

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Nov 17, 2020

Complaint marked as Resolved

Thanks received the amount

Verified Support

Nov 06, 2020

Citrus Payment Solutions Customer Care's response Hi, we are getting this checked for you.

Verified Support

Nov 06, 2020

Citrus Payment Solutions Customer Care's response Hi Satish,

As checked the status of this transaction with Citrus Txn Id OL[protected]
Source CTXUPI[protected] stands Canceled and the amount shall reflect back in your account within 7 to 10 working days in case of any accidental deduction Thanks!