[Resolved] Citrus Payment Solutions — ghmc transaction failure | |||
I paid ghmc hyderabad property tax on 28th march 2019 at 16:46 rs.1926 from hdfc bank. My money got deducted and i was waiting for the page to show successful or failure transaction but it got strucked there and did not directed towards any page which is a failure. I waited for one week for refund but didn't receive. Kindly help. Or at least help in giving solution what to do to get my money back. Was this information helpful? | |||
May 5, 2019 Complaint marked as Resolved Verified Support Apr 04, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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