[Resolved] Citrus Payment Solutions — I need the person details who cheats me or how to take action to him. | |||
Dear Sir/Madam, I am a/c holder of SBI MIDNAPORE branch, today I have received two transactions massage through CITRUS PAY KOTAK but I did not do any purchase or transaction. But unfortunately I have told the OTP's of both transaction to [protected](mobile no) as he misguided me as a branch manager for ATM card renewal issue. TRANSACTION 1, Card NO XX8143, use for Rs 49999. 00, at CITRUSPAY KOTAK through SBI Debit card, OTHPG 448533 date 06/06/2019 TRANSATION 2, Card NO XX8143, use for Rs 24999. 00, at CITRUSPAY KOTAK through SBI Debit card, OTHPG 453381 date 06/06/2019 Was this information helpful? | |||
Jul 30, 2019 Complaint marked as Resolved Verified Support Jun 17, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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