[Resolved] Citrus Payment Solutions — ICICI prudential insurance | |||
On 8 th December 200000 has been debited from my ICiCi credit card account through citrus payment gateway Again on 9 th December 200000 has been debited from my ICICI credit card account, When contacted the bank and ICICI prudential people they informed and assured me that amount would be credited back within 2-3 working days. Even after 9 days still not credited to my account, I'm not able to do any further online transactions, If the mistake would have been my side just imagine, On how many headings you would have penalized me . This amounts serious service lapses in the present situation and circumstances. I'm forwarding the same complaint to PMO ( PrimeMinister's office) Kindly do the needful to transfer my hard earned money immediately to my credit card account- Prudential policy number[protected]. My mobile number is-[protected]. Was this information helpful? | |||
Jan 21, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Dec 19, 2016 Citrus Payment Solutions Customer Care's response Hi, We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked. Alternately you can also contact us at [protected]@citruspay.com Regards, Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We have made a note of the details. Our official will get in touch with you and assist you.
Regards,
Team ICICI Pru Life
www.iciciprulife.com