[Resolved]  Citrus Payment Solutions — money debited from account to citrus solution but not credited to hathway

Address:700156

Hi,
Pfa as i applied for a new hathway broadway connection so got a link from hathaway executive for payment of 2475 and did the payment via google pay upi but they didn't received the payment. Kindly reverse the amount so that i can initiate the fresh payment again. Kindly resolve it as soon as possible because i need a new connection urgently and can't wait for 3 working days for a refund.
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Jan 18, 2020
Complaint marked as Resolved 
Verified Support
Dec 17, 2019
Citrus Payment Solutions Customer Care's response
Hi,

We regret the inconvenience this may have caused. We wish to inform you that your transaction with the Citrus ID: OL[protected] has been refunded on[protected] and shall reflect into your account within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

We appreciate your understanding with regards to this matter.

Regards,
Citrus Support Team
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