[Resolved]  Citrus Payment Solutions — Money deducted from account without any reference id

Address:Hyderabad, Andhra Pradesh, 500089

Hi,
I have made a online payment of 673.51 to svs gas agency on 24/01/2017 by using icici online payment mode.. i did not get confirmation of successful transaction but amount was deducted. there was no reference id generated. if transaction was successful, i need to provide proof to gas agency and the receipt was not generated. please assist m eon this.

Thanks
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Feb 27, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We would like to inform you that the Txn id -CTX[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

For more help and assistance you can also write to us at [protected]@citruspay.com.

Regards,
Citrus Support Team
Complaint comments 

Comments

On jan 10 i booked flight from Delhi to bangalore &bangalore to Delhi but i din' t got my both cash back in my wallet my booking id [protected] & [protected] my mail id yogananda.[protected]@gmail.com & mobile no [protected]
Sir,
I have made a payment of Rs.800/- to RIE, CEE towards fees. But regret to say that the said amount already deducted from my account but at time of receipt generation it was shown error. My Transaction Ref No. is "IGABDXYJT6" dtd.19.04.2017.
Therefore, I request you please guide me how I get that receipt or please send the receipt to my mail ID : [protected]@gmail.com
Regards
Subhashree Sahu
Sridhar Kumar Sahu

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