[Resolved]  Citrus Payment Solutions — money deduction problem

Address:500083
Website:Citrus Payment Solutions

I'm koilada sandeep,
i recently opened my kotak 811 account and tried to deposit Rs.2000 in this a/c from my SBI Net banking but at the time of transaction conformation from your site, your site has been terminated. but money from my sbi a/c has been deducted (ref .no : [protected]IGACNUPGF4) and the kotak 811 a/c has not been credited.

so, please solve my problem as early as possible.
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Dec 14, 2017
Complaint marked as Resolved 
thank you for solving my problem so early
Citrus Payment Solutions customer support has been notified about the posted complaint.
Dec 14, 2017
Updated by sandeep koilada
it has happened on 14th dec 2017.
Complaint comments 

Comments

Hi, i did two transactions on 11th Dec of 1500 and 200. Money debited in app but credit in bank account. Its an urgency please look into this and update the status

I have made a payment to open account in kotak mahindra bank. My refrence no. Is [protected]IGACNMXEM5. Payment is also successful, but amount is not added to my kotak account.

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