Citrus Payment Solutions — money still not refunded for failed transactions | |
On 17th and 23rd of february i had loaded money on kotak 811 account through my debit card. The transaction made on both dates were failure but money was debited from my account. But my money is still not refunded back to my account. I am attachung cutrus id below 1. Ctx[protected] 2. Ctx[protected] 3. Ctx[protected]. I just want to know that please deeply check the details of citrus id i provided to you and check that when will get refund in my bank account. Kindly revert back on my enail id:-aziz786.[protected]@gmail.com Was this information helpful? | |
Citrus Payment Solutions customer support has been notified about the posted complaint. | |
1 Comment | |
Comments
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team