Citrus Payment Solutions — my hp gas payment regarding

Address:Wini gas agency patiala, 147001

I was made online payment of my hp gas consumer no 526070 refill charges rs.820 through the link http://ezpay.hpcl.co.in//ezypay//h//[protected] from my axis bank transaction - inb/[protected]/citrus payment solutions pvt ltd/
Paymantra transaction no:[protected]
Amount: 820
My payment wasn't showing in hp gas dealers system so i paid again for my gas refill to gas delivery boy. So kindly look at my payment.
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Verified Support
Apr 03, 2020
Citrus Payment Solutions Customer Care's response
Hi Sarab,

The transaction has been refunded on[protected] and shall reflect in your account within 5 to 7 days.
Transaction ID - [protected]
Citrus ID - OL[protected]
Hope this helps.

Regards
Team Citrus
Apr 03, 2020
Updated by Sarab Pandher
I've been waiting for 5 days but haven't paid any money in the bank.

Thanks

Complaint comments 

Comments

Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. We regret any inconvenience caused. Regards, Team Axis Bank.

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