[Resolved] Citrus Payment Solutions — my payment to nios.ac.in not done | |||
My name is kamal basfor. I wanted to register my name for secondary admission at nios.ac.in online portal. So i have to pay 1545 to complete the registration. As i paid the amount through citrus hub, it showed payment failed status. But when i checked the bank account my money is debited. On the other side registration process is also showing payment pending. My cirtrus payment ref no is transfer/[protected]citrus/eazypay[protected]. Please help. Was this information helpful? | |||
May 29, 2018 Complaint marked as Resolved My account is credited Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support May 28, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
1 Comment | |||
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Payment was made by net banking central bank of India. Sending bank statement as attachment.
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