[Resolved]  Citrus Payment Solutions — my refund

Address:New Delhi, Delhi, 110059
Website:Excitel

I have been done a paymenr on 14th july 2017 of rupees 820 in excitel broadbrand company. I hve selected upi method to done payment as you partner of that company my payment was done througj your site but it is failed and amount will be deducted from bank account. I m requesting you to give my refund as soon as possible
Bank account :[protected]
Utr number of payment :[protected] by [protected]@axisbank
Amount deducted : 820
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Sep 10, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Complaint comments 

Comments

Pls help me i have invested 1500 per month in citrus check in servises for 21for months i.e 31500 rs. after some time i went their for money enquiry i found that the office changed a into a a very small shop.

agent not responding agent name sudhir baradkar
[protected]
Citrus Payment Solutions Customer Care's response, Aug 16, 2017
Verified Support
Hi,

We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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