[Resolved] Citrus Payment Solutions — neither recharged my dth account nor repaid | |
I recharged my sun direct DTH account with Rs.200 on 28.06.2019 through Google pay via citrus payment solutions. After 6 days my DTH account is neither recharged nor refunded to my account. I enclosed the screenshots of payment references. Meanwhile, my UPI ref no.[protected] and smart DTH cc no. [protected].pls do the needful either to recharge or refund to my account. Was this information helpful? | |
Aug 6, 2019 Complaint marked as Resolved Verified Support Jul 04, 2019 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case the transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Regards, Citrus Support Team | |
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