[Resolved] Citrus Payment Solutions — nios admission in deled payment refund | |||||
Respected sir, i was admission in nios d el ed program from your marchent and payment date is[protected] and amount 4445 rs deducted in my account but my admission was not confirmed and i was again[protected] and this amount is 4553 rs. Payment was successful and admission also confirmed. But sir my first transaction amount not refunded in my account. So please i request you to that refund my money. My reg. Mob no. Is [protected]. Was this information helpful? | |||||
Sep 26, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Aug 16, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked. • Citrus Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php | |||||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
My transaction Is is[protected].
What to do now?
If failed transactions please return my money back..., , , , , , , , , , , , , , , ,
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team