[Resolved] Citrus Payment Solutions — nios dled payment not made me | |
Dear sir My name is vipul kumar bandewar and i am an untrained private school teacher seeking admission in d. El. Ed training conducted by nios. While i was filling the form and making the payment, the amount of rs 4510 which is for admission was deducted from my sbi net banking account but the status of my form was still "payment not made". And after 48 hours my application status was still "payment not made". My other details are:- Name - vipul kumar bandewar Form reference no - d[protected] School udise no - [protected] Bank transaction no through which amount of rs 4510. Deducted - igaccntrg2 Bank account no - [protected] Transaction date - 30 September 2017 I kindly request you to look into the matter and kindly solve my problem. Was this information helpful? | |
Oct 3, 2017 Complaint marked as Resolved [email protected]
Mobile no.7415407623 Citrus Payment Solutions customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear sir,
i have made a payment for D.El.Ed form submission my amt . get deducted but it is not showing in the system ..
payment made on 23 rd sep by hdfc netbanking
my mail id [protected]@gmail.com
kindly check and update me about this .
Regard
Anup kr
i have made a payment for D.El.Ed form submission my amt . get deducted but it is not showing in the system ..
payment made on 23 rd sep by hdfc netbanking
my mail id [protected]@gmail.com
kindly check and update me about this .
Regard
Anup kr
Citrus Payment Solutions Customer Care's response, Oct 9, 2017
Verified Support
Dear Customer,
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Name :P.K.Usha
Mobile :[protected]
Reference No D[protected]
School UDISE No [protected]
Thank you.
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team