[Resolved] Citrus Payment Solutions — nios payment fee is not confirmed but payment is debited in my sbi account by netbanking

Nitin Mathuria

from Agra, Uttar Pradesh

Address:	Aligarh, Uttar Pradesh, 202280
Website:	dled.nios.ac.in

Sir/madam
Nios payment is not cleared but amount is debit in my sbi accoun in [protected]igacbwvuu6 this reference no.in 26/09/2017at 11:15 am. Please refund my amount in my sbi account. Name krishna devi udise code [protected]. Sir my payment is debited in seesion expired. Last time 24/09/217 reference no [protected]igacboinv3 this payment is not successful but amount is debited in my account. Please refund my account in my sbi account.
Thank you sir

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Oct 31, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2017

Citrus Payment Solutions Customer Care's response Dear Customer,

We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

Sep 29, 2017

Updated by Nitin Mathuria sir ek name aur ek registration no par double payment nahi ho sakta ki aap bhi txn sucessful kar de aur main bhi phir se usi registration no par payment kiya to sucesses ho gaya. sir maine is txn no par 28/09/2017 morning 03:01:01 par txn kiya jiska no hai [protected] hai jabki aapka koi nahi aur aap txn sucess dikha rahe hai