[Resolved]  Citrus Payment Solutions — Non-receipt of books ordered on 25.9.2016 and amount of rs 306 paid through net-banking (Sbi

Address:Kannur, Kerala, 670307
Website:Verse Inn ovations Pvt Ltd

Hareendran. P. V. All india radio, “amu-krishna”, pallikunnu, alakkad, kankol (Po)-670307. Kannur-670 004. Ph:[protected]R) mob: [protected]
Date: 28/10/2016.
The br. Manager, m/s verse innovations pvt ltd, bangaqlore
Transaction id:nh160925jgaec[protected]
Receipt date: 25/sep/2016
Order total: inr 306.00

Dear sirs,
On 25.9.2016, i have made order for few malayalam printed books (Total nos: 25 – the list is attached) and an amount rs.306 towards the prices of the books was paid through net-banking services (Sbi) on 25.9.2016.in this connection, please refer the transaction id, receipt date and order total amount etc cited above and further details also given below:.
Merchant order number: nh160925jgaec[protected]
Citrus reference number: [protected]
Order amount: 306.00 inr
Transaction date & time: sep 25, 2016 03:59:01 pm
It is regretted that despite an elapse of more than one month’s period, i am yet to receive the ordered books from you. Nor, i have received any information from you, in this regard.
In case you are unable to dispatch the books, you are informed to repay the cash already paid at the earliest.
Thanking you,
Yours faithfully,

(Hareendran. P. V)
Copy to: m/s. Citrus payment solutions pvt. Ltd, 2nd floor, no.947, 12th main,, hal 2nd stage, indira nagar, ward no.72, bangalore – 560038 – for information and n. A.

Unnimadathile sundari
Vijayakumar vijayalayam
Aleecinte albhuthalokam
Lewis carroll

Munshi premchand
Various
Gandharvankadu
Ettumanoor sivakumar
Neerchalukal
Geetha chirayinkeezhu

Avasanathe athidhi
James hadley chase
Kamala
Sudhakar mangalodhayam
Ival reena vayassu irupath
Muhamed roshan
Plus two
K. K. Sudhakaran
Prasangakalayude chila vashangal:navodhana vicharangal
M. K. Sanoo
Sherlock holmes sign of four
Sir arther konen doel
Kannaku maashu
Naushu kanneri
Kashmir prasnam
Venu ambalappadi
Oru nunakkatha
Naushad kanneri
Manashshasthram
Akbar kakkattil
Oru pranayakatha
Vijayakumar kalarikkal
Prethakatha
Naushad kanneri
Marukinde rahasyavum gauliyum onthum veenalulla phalavum
Pt. V. K. Tiwari
Prethakatha
Naushad kanneri
Secret code
James hadley chase
Mutthassikkathakal
Kumar mohan chalam
Yakshi
D. J
Beerbal
Kumar mohan chalam
Pranayinikalude rathri
Joshy donbosco
Veshya
Naushad kanneri
Kannaku maashu
Naushu kanneri

Perhps, this is the only information i have received at the time of remitting cash
Thru’ net-banking.!

Please retain this receipt for your records

Please see below for terms & conditions pertaining to this order.
Dailyhunt
You can find the dailyhunt store terms of sale & sales policies by clicking on terms of sale or sales policies
Answers to frequently asked questions regarding the dailyhunt store can be found athttp://support.dailyhunt.in/support/tickets/new
For question please contact us at [protected]@dailyhunt.in
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Dec 4, 2016
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2016
Citrus Payment Solutions Customer Care's response
Hi Hareendran,

We would like to inform you that the transaction [protected] for 306 INR is successful at our end and also the funds for the same has been remitted to the merchant.

In case of any issue or details regarding the transaction, we request you to get in touch with the merchant "Verse Innovations Private Limited" for the same.

For more help and assistance you can also write to us at [protected]@citruspay.com.

Regards,
Citrus Support Team
Complaint comments 

Comments

Sir I had loaded 5000 rupees in my citrus account from my bank account and then again I had sent it back to my bank account they said it will come back within 2 days but I haven't still received my money...please kindly help me in receiving my money back
Citrus Payment Solutions Customer Care's response, Nov 18, 2016
Verified Support
Hey Fatima,

We are unable to trace any such load transaction with the given information. Please write us at wallet@citruspay.com in order to help and better assist you.

Regards,
Citrus Support Team.

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